{"id":10270,"date":"2025-11-22T10:17:13","date_gmt":"2025-11-22T15:17:13","guid":{"rendered":"https:\/\/www.nestie.com\/en-ca\/?page_id=10270"},"modified":"2026-01-11T13:24:01","modified_gmt":"2026-01-11T18:24:01","slug":"accessibility","status":"publish","type":"page","link":"https:\/\/www.nestie.com\/en-ca\/accessibility\/","title":{"rendered":"Accessibility"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10270\" class=\"elementor elementor-10270\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-c3b645e e-flex e-con-boxed e-con e-parent\" data-id=\"c3b645e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-sticky-container-lg elementor-element elementor-element-bbd2c16 e-con-full wd-col-offcanvas-md-sm wd-col-offcanvas-sm e-flex wd-alignment-left e-con e-child\" data-id=\"bbd2c16\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e35dfb3 elementor-widget elementor-widget-wd_mega_menu\" data-id=\"e35dfb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_mega_menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-menu widget_nav_mega_menu wd-nav-wrapper\">\n\t\t\t\t\t\t<ul id=\"menu-side-menu-policy-pages\" class=\"menu wd-nav wd-nav-vertical wd-design-simple wd-gap-l\"><li id=\"menu-item-10688\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10688 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.nestie.com\/en-ca\/shipping-policy\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Shipping Policy<\/span><\/a><\/li>\n<li id=\"menu-item-10686\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10686 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.nestie.com\/en-ca\/refund_returns\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Refund and Returns<\/span><\/a><\/li>\n<li id=\"menu-item-10693\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10693 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.nestie.com\/en-ca\/payment-methods\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Payment Methods<\/span><\/a><\/li>\n<li id=\"menu-item-10689\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10689 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.nestie.com\/en-ca\/term-conditions\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Term &amp; Conditions<\/span><\/a><\/li>\n<li id=\"menu-item-10685\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-10685 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.nestie.com\/en-ca\/privacy-policy\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Privacy Policy<\/span><\/a><\/li>\n<li id=\"menu-item-10683\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10683 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.nestie.com\/en-ca\/cookie-policy\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Cookie Policy<\/span><\/a><\/li>\n<li id=\"menu-item-10687\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10687 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.nestie.com\/en-ca\/safety-recall\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Safety &amp; Recall<\/span><\/a><\/li>\n<li id=\"menu-item-10682\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10682 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.nestie.com\/en-ca\/accessibility\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Accessibility<\/span><\/a><\/li>\n<li id=\"menu-item-10684\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10684 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.nestie.com\/en-ca\/disclaimer\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Disclaimer<\/span><\/a><\/li>\n<\/ul>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2cabfce e-con-full wd-col-content-md-sm wd-col-content-sm e-flex e-con e-child\" data-id=\"2cabfce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6586fd5 e-con-full e-flex e-con e-child\" data-id=\"6586fd5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b04f81f e-con-full e-flex e-con e-child\" data-id=\"b04f81f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f780844 elementor-hidden-desktop elementor-widget elementor-widget-wd_builder_off_canvas_column_btn\" data-id=\"f780844\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;sticky&quot;:&quot;yes&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\" data-widget_type=\"wd_builder_off_canvas_column_btn.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-off-canvas-btn wd-action-btn wd-style-text wd-burger-icon\">\n\t\t\t<a href=\"#\" rel=\"nofollow\" aria-label=\"Show sidebar\">\n\t\t\t\t<span class=\"wd-action-icon\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<span class=\"wd-action-text\" aria-hidden=\"true\">\n\t\t\t\t\tShow sidebar\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-sidebar-opener wd-show-on-scroll wd-action-btn wd-style-icon wd-burger-icon\">\n\t\t\t\t<a href=\"#\" rel=\"nofollow\">\n\t\t\t\t\t<span class=\"wd-action-icon\">\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4e35b0 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"c4e35b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;highlighted_vertical_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;highlighted_vertical_offset_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;highlighted_vertical_offset_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h2 class=\"woodmart-title-container title wd-fontsize-l\">Accessibility at Nestie<\/h2> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>At Nestie, we believe a truly beautiful home is one that everyone can enjoy. We\u2019re committed to making our website, services, and customer experiences accessible to all people, including those with disabilities.<\/p><p>This Accessibility Statement explains the steps we\u2019re taking, the standards we aim to meet, and how you can get in touch if you need assistance or have feedback.<\/p><h4>Our Commitment<\/h4><p>Nestie is committed to:<\/p><ul><li><p>Providing an inclusive online experience for all visitors<\/p><\/li><li><p>Identifying and removing barriers that may prevent people from accessing our content or services<\/p><\/li><li><p>Continuously improving accessibility in line with recognized standards and applicable laws (including, where applicable, the Accessibility for Ontarians with Disabilities Act \u2013 AODA)<\/p><\/li><\/ul><h4>Web Accessibility Standards<\/h4><p>We are working to ensure that <strong>nestie.com<\/strong> is developed and maintained in accordance with the <strong>Web Content Accessibility Guidelines (WCAG) 2.1, Level AA<\/strong>.<\/p><p>This includes efforts such as:<\/p><ul><li><p>Clear and consistent navigation<\/p><\/li><li><p>Text alternatives for meaningful images and icons<\/p><\/li><li><p>Sufficient colour contrast between text and background<\/p><\/li><li><p>Forms with associated labels and clear error messages<\/p><\/li><li><p>Support for keyboard-only navigation wherever possible<\/p><\/li><li><p>Logical heading structure and page layout<\/p><\/li><\/ul><h4>Assistive Technologies &amp; Supported Browsers<\/h4><p>Our site is designed to work with commonly used browsers and assistive technologies, including but not limited to:<\/p><ul><li><p>Current versions of major browsers (e.g., Chrome, Safari, Edge, Firefox)<\/p><\/li><li><p>Screen readers<\/p><\/li><li><p>Screen magnifiers<\/p><\/li><li><p>Operating system accessibility features (high contrast modes, enlarged text, etc.)<\/p><\/li><\/ul><p>For the best experience, we recommend using the latest version of your browser and assistive technology.<\/p><h4>Physical &amp; In-Person Accessibility<\/h4><p>Where Nestie offers in-person services (such as showrooms, events, or deliveries), we strive to:<\/p><ul><li><p>Provide barrier-conscious access to our spaces where feasible<\/p><\/li><li><p>Offer assistance from our team for navigating products and information<\/p><\/li><li><p>Communicate in alternative ways where needed (for example, written materials, email follow-up, or phone support)<\/p><\/li><\/ul><p>If you have specific accessibility needs for an appointment, showroom visit, or delivery, please let us know in advance so we can do our best to accommodate you.<\/p><h4>Ongoing Improvements<\/h4><p>Accessibility is an ongoing process, not a one-time project. We:<\/p><ul><li><p>Regularly review our site and content for potential barriers<\/p><\/li><li><p>Incorporate accessibility considerations into new designs and features<\/p><\/li><li><p>Train our teams to be more aware of accessibility needs and inclusive practices<\/p><\/li><\/ul><p>There may be areas of the website or specific content that are not yet fully accessible. When we identify an issue, we prioritize fixes based on impact and feasibility<\/p><h4>If You Need Help Using Our Website<\/h4><p>If you experience difficulty browsing or completing a task on our site, we\u2019re here to help. We can assist you with things like:<\/p><ul><li><p>Finding product information<\/p><\/li><li><p>Placing an order<\/p><\/li><li><p>Accessing your account details<\/p><\/li><li><p>Providing information in an alternative format, where reasonably possible<\/p><\/li><\/ul><h4>Feedback &amp; Contact<\/h4><p>Your feedback is extremely valuable in helping us improve.<\/p><p>If you have questions about accessibility at Nestie, if you encounter an accessibility issue, or if you\u2019d like support using our website, please contact us:<\/p><ul><li><p>Email:<strong> accessibility@nestie.com<\/strong><\/p><\/li><li><p>Phone:<strong> +1 (416) 819-9998<\/strong><\/p><\/li><li><p>Mailing Address:<strong> 132 Cartwright Ave, Toronto, ON M6A 1V2<\/strong><\/p><\/li><\/ul><p>When you contact us, please describe:<\/p><ul><li><p>The page or feature you were using (URL if possible)<\/p><\/li><li><p>The problem you encountered<\/p><\/li><li><p>Any assistive technology or browser you were using<\/p><\/li><\/ul><p>We will review your feedback and work to address your concern as soon as reasonably possible.<\/p><h4>Third-Party Content<\/h4><p>Our website may include content or tools provided by third parties (such as embedded videos, maps, or payment platforms). While we cannot control the accessibility of third-party services, we aim to work with partners who support accessibility and to offer alternatives where feasible.<\/p><h4>Statement Updates<\/h4><p>We may update this Accessibility Statement from time to time to reflect improvements and changes in our practices.<\/p><ul><li><p>Last updated: <strong>Nov 26, 2025<\/strong><\/p><\/li><\/ul>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0b7ccd9 e-con-full e-flex e-con e-child\" data-id=\"0b7ccd9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ea1485c e-con-full e-flex e-con e-child\" data-id=\"ea1485c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ec4e5b wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"3ec4e5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;highlighted_vertical_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;highlighted_vertical_offset_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;highlighted_vertical_offset_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Shipping &amp; Delivery<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>We offer fast, trackable shipping straight to your door. Review our processing times, delivery options, oversized-item guidelines and white-glove services to see exactly how your order will arrive safely and on schedule.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b047b2c elementor-widget elementor-widget-wd_button\" data-id=\"b047b2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-left\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-round btn-size-default btn-icon-pos-right\"  href=\"https:\/\/nestie.com\/en-ca\/shipping-policy\/\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tView Shipping Policy\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0db7850 e-con-full e-flex e-con e-child\" data-id=\"0db7850\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-131d395 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"131d395\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;highlighted_vertical_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;highlighted_vertical_offset_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;highlighted_vertical_offset_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Returns &amp; Refunds<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>Changed your mind or something not quite right? Learn how to start a return, request an exchange or refund, and review eligibility, timelines and any restocking fees, so you can shop with Nestie confidently.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1e853d elementor-widget elementor-widget-wd_button\" data-id=\"f1e853d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-left\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-round btn-size-default btn-icon-pos-right\"  href=\"https:\/\/nestie.com\/en-ca\/refund_returns\/\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tView Returns Policy\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Term &amp; Conditions Shipping Policy Refund and Returns Payment Methods Cookie Policy Safety &amp; Recall Accessibility Disclaimer Show<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-10270","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.8 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Accessibility at Nestie | Accessible Home Shopping Experience<\/title>\n<meta name=\"description\" content=\"Read Nestie\u2019s Accessibility Statement and see how we support customers with disabilities through WCAG-aligned design, assistive tech support, and accessible customer care options.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nestie.com\/en-ca\/accessibility\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Accessibility\" \/>\n<meta property=\"og:description\" content=\"Read Nestie\u2019s Accessibility Statement and see how we support customers with disabilities through WCAG-aligned design, assistive tech support, and accessible customer care options.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.nestie.com\/en-ca\/accessibility\/\" \/>\n<meta property=\"og:site_name\" content=\"Nestie Canada\" \/>\n<meta property=\"article:publisher\" 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