{"id":10379,"date":"2025-11-23T12:11:32","date_gmt":"2025-11-23T17:11:32","guid":{"rendered":"https:\/\/www.nestie.com\/en-ca\/?page_id=10379"},"modified":"2026-04-26T12:01:58","modified_gmt":"2026-04-26T16:01:58","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/www.nestie.com\/en-ca\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10379\" class=\"elementor elementor-10379\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-5988cb2 e-flex e-con-boxed e-con e-parent\" data-id=\"5988cb2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-sticky-container-lg elementor-element elementor-element-cd1c8f6 e-con-full wd-col-offcanvas-md-sm wd-col-offcanvas-sm e-flex wd-alignment-left e-con e-child\" data-id=\"cd1c8f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aee8981 elementor-widget elementor-widget-wd_mega_menu\" data-id=\"aee8981\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_mega_menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-menu widget_nav_mega_menu wd-nav-wrapper\">\n\t\t\t\t\t\t<ul id=\"menu-side-menu-policy-pages\" class=\"menu wd-nav wd-nav-vertical wd-design-simple wd-gap-l\"><li id=\"menu-item-10688\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10688 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.nestie.com\/en-ca\/shipping-policy\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Shipping Policy<\/span><\/a><\/li>\n<li id=\"menu-item-10686\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10686 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.nestie.com\/en-ca\/refund_returns\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Refund and Returns<\/span><\/a><\/li>\n<li id=\"menu-item-10693\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10693 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.nestie.com\/en-ca\/payment-methods\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Payment Methods<\/span><\/a><\/li>\n<li id=\"menu-item-10689\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10689 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.nestie.com\/en-ca\/term-conditions\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Term &amp; Conditions<\/span><\/a><\/li>\n<li id=\"menu-item-10685\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-10685 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.nestie.com\/en-ca\/privacy-policy\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Privacy Policy<\/span><\/a><\/li>\n<li id=\"menu-item-10683\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10683 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.nestie.com\/en-ca\/cookie-policy\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Cookie Policy<\/span><\/a><\/li>\n<li id=\"menu-item-10687\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10687 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.nestie.com\/en-ca\/safety-recall\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Safety &amp; Recall<\/span><\/a><\/li>\n<li id=\"menu-item-10682\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10682 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.nestie.com\/en-ca\/accessibility\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Accessibility<\/span><\/a><\/li>\n<li id=\"menu-item-10684\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10684 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/www.nestie.com\/en-ca\/disclaimer\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Disclaimer<\/span><\/a><\/li>\n<\/ul>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-083054f e-con-full wd-col-content-md-sm wd-col-content-sm e-flex e-con e-child\" data-id=\"083054f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-964f786 e-con-full e-flex e-con e-child\" data-id=\"964f786\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed08f8e elementor-hidden-desktop elementor-widget elementor-widget-wd_builder_off_canvas_column_btn\" data-id=\"ed08f8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;sticky&quot;:&quot;yes&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\" data-widget_type=\"wd_builder_off_canvas_column_btn.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-off-canvas-btn wd-action-btn wd-style-text wd-burger-icon\">\n\t\t\t<a href=\"#\" rel=\"nofollow\" aria-label=\"Show sidebar\">\n\t\t\t\t<span class=\"wd-action-icon\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<span class=\"wd-action-text\" aria-hidden=\"true\">\n\t\t\t\t\tShow sidebar\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-sidebar-opener wd-show-on-scroll wd-action-btn wd-style-icon wd-burger-icon\">\n\t\t\t\t<a href=\"#\" rel=\"nofollow\">\n\t\t\t\t\t<span class=\"wd-action-icon\">\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6242b08 elementor-widget elementor-widget-html\" data-id=\"6242b08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Cormorant+Garamond:wght@300;400;500;600&family=DM+Sans:wght@300;400;500&display=swap\" rel=\"stylesheet\">\r\n\r\n<style>\r\n.nsp-wrap *, .nsp-wrap *::before, .nsp-wrap *::after { box-sizing: border-box; margin: 0; padding: 0; }\r\n\r\n.nsp-wrap {\r\n  --brand: #f06526;\r\n  --brand-light: #fef3ec;\r\n  --ink: #1a1814;\r\n  --ink-2: #4a4742;\r\n  --ink-3: #8a8680;\r\n  --rule: #e8e4df;\r\n  --surface: #faf9f7;\r\n  --white: #ffffff;\r\n  --always-red: #c0392b;\r\n  --always-red-bg: #fdf2f1;\r\n  --free-green: #2d6a4f;\r\n  --thresh-amber: #b45309;\r\n  --thresh-amber-bg: #fffbf0;\r\n\r\n  font-family: 'DM Sans', sans-serif;\r\n  color: var(--ink);\r\n  line-height: 1.7;\r\n  -webkit-font-smoothing: antialiased;\r\n  max-width: 1160px;\r\n  margin: 0 auto;\r\n  padding: px 0 80px;\r\n}\r\n\r\n\/* Header *\/\r\n.nsp-header {\r\n  border-bottom: 1px solid var(--rule);\r\n  padding-bottom: 36px;\r\n  margin-bottom: 48px;\r\n}\r\n\r\n.nsp-eyebrow {\r\n  font-size: 11px; font-weight: 500;\r\n  letter-spacing: 0.12em; text-transform: uppercase;\r\n  color: var(--brand); margin-bottom: 14px;\r\n  font-family: 'DM Sans', sans-serif;\r\n}\r\n\r\n.nsp-header h1 {\r\n  font-family: 'Cormorant Garamond', serif !important;\r\n  font-size: clamp(34px, 5vw, 50px) !important;\r\n  font-weight: 300 !important;\r\n  line-height: 1.15 !important;\r\n  color: var(--ink) !important;\r\n  margin-bottom: 16px !important;\r\n  letter-spacing: -0.01em !important;\r\n}\r\n\r\n.nsp-lead {\r\n  font-size: 15px; color: var(--ink-2);\r\n  max-width: 620px; line-height: 1.8;\r\n}\r\n\r\n.nsp-meta-row { display: flex; gap: 24px; margin-top: 20px; flex-wrap: wrap; }\r\n.nsp-meta-item { font-size: 12px; color: var(--ink-3); }\r\n.nsp-meta-item strong { color: var(--ink-2); font-weight: 500; }\r\n\r\n\/* Free shipping banner *\/\r\n.nsp-banner {\r\n  background: var(--ink); color: #fff;\r\n  border-radius: 12px; padding: 26px 30px;\r\n  margin-bottom: 48px;\r\n  display: flex; align-items: center; gap: 18px; flex-wrap: wrap;\r\n}\r\n\r\n.nsp-banner-icon {\r\n  width: 44px; height: 44px;\r\n  background: var(--brand); border-radius: 50%;\r\n  display: flex; align-items: center; justify-content: center; flex-shrink: 0;\r\n}\r\n\r\n.nsp-banner-icon svg {\r\n  width: 22px; height: 22px; fill: none; stroke: #fff;\r\n  stroke-width: 2; stroke-linecap: round; stroke-linejoin: round;\r\n}\r\n\r\n.nsp-banner-text { flex: 1; min-width: 180px; }\r\n\r\n.nsp-banner-headline {\r\n  font-family: 'Cormorant Garamond', serif;\r\n  font-size: 21px; font-weight: 500; margin-bottom: 4px; line-height: 1.2;\r\n  color: #fff;\r\n}\r\n\r\n.nsp-banner-sub { font-size: 13px; color: rgba(255,255,255,0.6); line-height: 1.55; }\r\n\r\n.nsp-banner-amount {\r\n  font-family: 'Cormorant Garamond', serif;\r\n  font-size: 44px; font-weight: 300;\r\n  color: var(--brand); line-height: 1; white-space: nowrap;\r\n}\r\n\r\n\/* Sections *\/\r\n.nsp-section { margin-bottom: 48px; }\r\n\r\n.nsp-section-title {\r\n  font-family: 'Cormorant Garamond', serif !important;\r\n  font-size: 25px !important; font-weight: 400 !important;\r\n  color: var(--ink) !important;\r\n  margin-bottom: 20px !important; padding-bottom: 13px !important;\r\n  border-bottom: 1px solid var(--rule) !important;\r\n}\r\n\r\n\/* Shipping class table *\/\r\n.nsp-classes {\r\n  display: flex; flex-direction: column;\r\n  gap: 1px; background: var(--rule);\r\n  border: 1px solid var(--rule); border-radius: 12px; overflow: hidden;\r\n}\r\n\r\n.nsp-class-row {\r\n  background: var(--white);\r\n  display: grid; grid-template-columns: 1fr auto;\r\n  gap: 16px; padding: 20px 24px; align-items: start;\r\n}\r\n\r\n.nsp-class-row.nsp-muted { background: var(--surface); }\r\n\r\n.nsp-class-top {\r\n  display: flex; align-items: center; gap: 8px;\r\n  margin-bottom: 7px; flex-wrap: wrap;\r\n}\r\n\r\n.nsp-class-num {\r\n  font-size: 10px; font-weight: 500;\r\n  letter-spacing: 0.08em; text-transform: uppercase; color: var(--ink-3);\r\n  border: 1px solid var(--rule); border-radius: 4px; padding: 2px 7px;\r\n  font-family: 'DM Sans', sans-serif;\r\n}\r\n\r\n.nsp-class-name { font-size: 15px; font-weight: 500; color: var(--ink); }\r\n\r\n.nsp-badge {\r\n  font-size: 10px; font-weight: 500;\r\n  letter-spacing: 0.06em; text-transform: uppercase;\r\n  padding: 3px 9px; border-radius: 20px;\r\n  font-family: 'DM Sans', sans-serif;\r\n}\r\n\r\n.nsp-badge-thresh { background: var(--thresh-amber-bg); color: var(--thresh-amber); }\r\n.nsp-badge-always { background: var(--always-red-bg); color: var(--always-red); }\r\n\r\n.nsp-class-products { font-size: 13px; color: var(--ink-2); line-height: 1.65; }\r\n.nsp-class-note { font-size: 12px; color: var(--ink-3); margin-top: 5px; font-style: italic; }\r\n\r\n.nsp-class-rate { text-align: right; flex-shrink: 0; min-width: 108px; }\r\n\r\n.nsp-rate-amount {\r\n  font-family: 'Cormorant Garamond', serif;\r\n  font-size: 22px; font-weight: 500; color: var(--ink); white-space: nowrap;\r\n}\r\n\r\n.nsp-rate-sub { font-size: 14px; color: var(--ink-3); font-family: 'DM Sans', sans-serif; font-weight: 300; }\r\n.nsp-rate-label { font-size: 11px; color: var(--ink-3); margin-top: 2px; }\r\n.nsp-rate-free { font-family: 'Cormorant Garamond', serif; font-size: 16px; font-weight: 500; color: var(--free-green); }\r\n\r\n\/* Info grid *\/\r\n.nsp-info-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }\r\n\r\n.nsp-info-card {\r\n  border: 1px solid var(--rule); border-radius: 10px;\r\n  padding: 18px 20px; background: var(--surface);\r\n}\r\n\r\n.nsp-info-title {\r\n  font-size: 11px; font-weight: 500;\r\n  letter-spacing: 0.07em; text-transform: uppercase;\r\n  color: var(--ink-2); margin-bottom: 7px;\r\n  font-family: 'DM Sans', sans-serif;\r\n}\r\n\r\n.nsp-info-card p { font-size: 13px; color: var(--ink-2); line-height: 1.7; }\r\n\r\n\/* Notices *\/\r\n.nsp-notice {\r\n  border-left: 3px solid var(--brand); padding: 13px 17px;\r\n  background: var(--brand-light); border-radius: 0 8px 8px 0; margin-bottom: 11px;\r\n}\r\n\r\n.nsp-notice p { font-size: 13px; color: var(--ink-2); line-height: 1.7; }\r\n.nsp-notice strong { color: var(--ink); font-weight: 500; }\r\n\r\n\/* Prose *\/\r\n.nsp-prose p { font-size: 14px; color: var(--ink-2); line-height: 1.8; margin-bottom: 12px; }\r\n.nsp-prose p:last-child { margin-bottom: 0; }\r\n\r\n\/* Steps *\/\r\n.nsp-steps { display: flex; flex-direction: column; gap: 9px; }\r\n\r\n.nsp-step {\r\n  display: flex; gap: 13px; align-items: flex-start;\r\n  padding: 13px 17px; border: 1px solid var(--rule);\r\n  border-radius: 8px; background: var(--surface);\r\n}\r\n\r\n.nsp-step-icon {\r\n  width: 27px; height: 27px; border-radius: 50%;\r\n  background: var(--ink); color: #fff;\r\n  font-size: 12px; font-weight: 500;\r\n  display: flex; align-items: center; justify-content: center;\r\n  flex-shrink: 0; margin-top: 1px;\r\n  font-family: 'DM Sans', sans-serif;\r\n}\r\n\r\n.nsp-step-icon.nsp-warn { background: var(--always-red); }\r\n.nsp-step-icon.nsp-ok   { background: var(--free-green); }\r\n\r\n.nsp-step-title { font-size: 13px; font-weight: 500; color: var(--ink); margin-bottom: 3px; }\r\n.nsp-step-text  { font-size: 13px; color: var(--ink-2); line-height: 1.65; }\r\n\r\n\/* Contact card *\/\r\n.nsp-contact {\r\n  border: 1px solid var(--rule); border-radius: 12px;\r\n  padding: 26px 30px;\r\n  display: flex; align-items: center; justify-content: space-between;\r\n  gap: 20px; flex-wrap: wrap; background: var(--surface);\r\n}\r\n\r\n.nsp-contact-label {\r\n  font-size: 11px; font-weight: 500;\r\n  letter-spacing: 0.08em; text-transform: uppercase;\r\n  color: var(--ink-3); margin-bottom: 7px;\r\n  font-family: 'DM Sans', sans-serif;\r\n}\r\n\r\n.nsp-contact-name {\r\n  font-family: 'Cormorant Garamond', serif;\r\n  font-size: 21px; font-weight: 400; color: var(--ink); margin-bottom: 9px;\r\n}\r\n\r\n.nsp-contact-item { font-size: 13px; color: var(--ink-2); margin-bottom: 4px; }\r\n.nsp-contact-item a { color: var(--brand); text-decoration: none; }\r\n.nsp-contact-item a:hover { text-decoration: underline; }\r\n\r\n\/* Footer *\/\r\n.nsp-footer {\r\n  border-top: 1px solid var(--rule); padding-top: 26px; margin-top: 56px;\r\n  display: flex; justify-content: space-between; align-items: center;\r\n  flex-wrap: wrap; gap: 12px;\r\n}\r\n\r\n.nsp-footer-brand {\r\n  font-family: 'Cormorant Garamond', serif;\r\n  font-size: 20px; font-weight: 400; color: var(--ink);\r\n}\r\n\r\n.nsp-footer-meta { font-size: 12px; color: var(--ink-3); }\r\n\r\n\/* Responsive *\/\r\n@media (max-width: 620px) {\r\n  .nsp-wrap { padding: 32px 0 60px; }\r\n  .nsp-info-grid { grid-template-columns: 1fr; }\r\n  .nsp-class-row { grid-template-columns: 1fr; }\r\n  .nsp-class-rate { text-align: left; margin-top: 8px; }\r\n  .nsp-contact { flex-direction: column; }\r\n}\r\n<\/style>\r\n\r\n<div class=\"nsp-wrap\">\r\n\r\n  <!-- Header -->\r\n  <div class=\"nsp-header\">\r\n    <div class=\"nsp-eyebrow\">Nestie<\/div>\r\n    <h1 class=\"nsp-header\">Shipping Policy &amp; Delivery<\/h1>\r\n    <p class=\"nsp-lead\">This policy explains how Nestie processes, ships, and delivers orders. Shipping timelines, rates, and delivery methods vary by product type, size, and destination. By placing an order, you agree to the terms below.<\/p>\r\n    <div class=\"nsp-meta-row\">\r\n      <div class=\"nsp-meta-item\"><strong>Region:<\/strong> Canada &amp; United States<\/div>\r\n      <div class=\"nsp-meta-item\"><strong>Currency:<\/strong> CAD<\/div>\r\n      <div class=\"nsp-meta-item\"><strong>Last updated:<\/strong> January 2026<\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- Free Shipping Banner -->\r\n  <div class=\"nsp-banner\">\r\n    <div class=\"nsp-banner-icon\">\r\n      <svg viewBox=\"0 0 24 24\"><path d=\"M5 12h14M12 5l7 7-7 7\"\/><\/svg>\r\n    <\/div>\r\n    <div class=\"nsp-banner-text\">\r\n      <div class=\"nsp-banner-headline\">Free shipping on qualifying orders<\/div>\r\n      <div class=\"nsp-banner-sub\">Standard items ship free when your order subtotal reaches $899 CAD. Oversized LTL freight and white glove delivery are always charged separately, regardless of order value.<\/div>\r\n    <\/div>\r\n    <div class=\"nsp-banner-amount\">$899<\/div>\r\n  <\/div>\r\n\r\n  <!-- Shipping Rates -->\r\n  <div class=\"nsp-section\">\r\n    <div class=\"nsp-section-title\">Shipping rates by item type<\/div>\r\n    <div class=\"nsp-classes\">\r\n\r\n      <div class=\"nsp-class-row\">\r\n        <div>\r\n          <div class=\"nsp-class-top\">\r\n            <span class=\"nsp-class-num\">Class 1<\/span>\r\n            <span class=\"nsp-class-name\">Small parcel<\/span>\r\n            <span class=\"nsp-badge nsp-badge-thresh\">Free over $899<\/span>\r\n          <\/div>\r\n          <div class=\"nsp-class-products\">Light bulbs, smart plugs, thermostats, filters &amp; cartridges, remote controls, lamp shades, replacement parts, small accessories<\/div>\r\n          <div class=\"nsp-class-note\">Under 5 kg \u00b7 Canada Post \/ Purolator<\/div>\r\n        <\/div>\r\n        <div class=\"nsp-class-rate\">\r\n          <div class=\"nsp-rate-free\">Free over $899<\/div>\r\n          <div class=\"nsp-rate-amount\" style=\"margin-top:5px\">$12 <span class=\"nsp-rate-sub\">below<\/span><\/div>\r\n          <div class=\"nsp-rate-label\">flat rate CAD<\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"nsp-class-row\">\r\n        <div>\r\n          <div class=\"nsp-class-top\">\r\n            <span class=\"nsp-class-num\">Class 2<\/span>\r\n            <span class=\"nsp-class-name\">Standard parcel<\/span>\r\n            <span class=\"nsp-badge nsp-badge-thresh\">Free over $899<\/span>\r\n          <\/div>\r\n          <div class=\"nsp-class-products\">Table lamps, wall sconces, flush mount lights, small fans, air purifiers, space heaters, accent tables, small kitchen appliances, outdoor lanterns<\/div>\r\n          <div class=\"nsp-class-note\">5\u201325 kg \u00b7 Purolator \/ UPS \/ FedEx<\/div>\r\n        <\/div>\r\n        <div class=\"nsp-class-rate\">\r\n          <div class=\"nsp-rate-free\">Free over $899<\/div>\r\n          <div class=\"nsp-rate-amount\" style=\"margin-top:5px\">$22 <span class=\"nsp-rate-sub\">below<\/span><\/div>\r\n          <div class=\"nsp-rate-label\">flat rate CAD<\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"nsp-class-row\">\r\n        <div>\r\n          <div class=\"nsp-class-top\">\r\n            <span class=\"nsp-class-num\">Class 3<\/span>\r\n            <span class=\"nsp-class-name\">Large parcel \/ regular freight<\/span>\r\n            <span class=\"nsp-badge nsp-badge-thresh\">Free over $899<\/span>\r\n          <\/div>\r\n          <div class=\"nsp-class-products\">Chandeliers, large pendant lights, ceiling fans, tower fans, dehumidifiers, coffee tables, dining chairs, mid-size patio heaters, BBQ accessories<\/div>\r\n          <div class=\"nsp-class-note\">25\u201370 kg \u00b7 freight or oversized parcel \u00b7 signature may be required<\/div>\r\n        <\/div>\r\n        <div class=\"nsp-class-rate\">\r\n          <div class=\"nsp-rate-free\">Free over $899<\/div>\r\n          <div class=\"nsp-rate-amount\" style=\"margin-top:5px\">$59 <span class=\"nsp-rate-sub\">below<\/span><\/div>\r\n          <div class=\"nsp-rate-label\">flat rate CAD<\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"nsp-class-row nsp-muted\">\r\n        <div>\r\n          <div class=\"nsp-class-top\">\r\n            <span class=\"nsp-class-num\">Class 4<\/span>\r\n            <span class=\"nsp-class-name\">Oversized LTL freight<\/span>\r\n            <span class=\"nsp-badge nsp-badge-always\">Always chargeable<\/span>\r\n          <\/div>\r\n          <div class=\"nsp-class-products\">Electric fireplaces, large patio heaters, sofas &amp; sectionals, outdoor dining sets, gas fire pits, large BBQs &amp; grills, pizza ovens, pergolas, outdoor kitchen units<\/div>\r\n          <div class=\"nsp-class-note\">LTL freight \u00b7 ships on pallet \u00b7 curbside delivery \u00b7 not eligible for free shipping<\/div>\r\n        <\/div>\r\n        <div class=\"nsp-class-rate\">\r\n          <div class=\"nsp-rate-amount\">$179<\/div>\r\n          <div class=\"nsp-rate-label\">flat rate CAD<\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"nsp-class-row nsp-muted\">\r\n        <div>\r\n          <div class=\"nsp-class-top\">\r\n            <span class=\"nsp-class-num\">Class 5<\/span>\r\n            <span class=\"nsp-class-name\">White glove delivery<\/span>\r\n            <span class=\"nsp-badge nsp-badge-always\">Always chargeable<\/span>\r\n          <\/div>\r\n          <div class=\"nsp-class-products\">Luxury sofas, high-value sectionals, large electric fireplaces, full outdoor kitchen installations, items requiring in-home placement or assembly<\/div>\r\n          <div class=\"nsp-class-note\">Room-of-choice delivery + unboxing + basic assembly \u00b7 also available as an upgrade on Class 4 items \u00b7 not eligible for free shipping<\/div>\r\n        <\/div>\r\n        <div class=\"nsp-class-rate\">\r\n          <div class=\"nsp-rate-amount\">$349<\/div>\r\n          <div class=\"nsp-rate-label\">flat rate CAD<\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- Shipping Coverage -->\r\n  <div class=\"nsp-section\">\r\n    <div class=\"nsp-section-title\">Shipping coverage<\/div>\r\n    <div class=\"nsp-prose\">\r\n      <p>Nestie ships across Canada. Some products may have shipping restrictions based on manufacturer rules, item dimensions, or destination. If an item cannot be shipped to your location, you will be notified at checkout or by our team.<\/p>\r\n      <p>Nestie also ships to the United States, subject to product eligibility. For U.S. shipments, international shipping fees, duties, and taxes may apply and are the customer's responsibility. Available shipping methods and costs for U.S. orders will be displayed at checkout.<\/p>\r\n    <\/div>\r\n    <div style=\"margin-top:14px\">\r\n      <div class=\"nsp-notice\">\r\n        <p><strong>Mixed carts.<\/strong> If your order contains any item shipping via Oversized LTL (Class 4) or White Glove (Class 5), free shipping does not apply to the entire order \u2014 even if the subtotal exceeds $899. Freight and white glove costs will always appear at checkout for these items.<\/p>\r\n      <\/div>\r\n      <div class=\"nsp-notice\">\r\n        <p><strong>Remote &amp; rural locations.<\/strong> Some delivery addresses may incur additional carrier surcharges based on distance or postal code. If charges apply beyond what is shown at checkout, Nestie will contact you to either approve the revised amount or cancel the order.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- Order Processing -->\r\n  <div class=\"nsp-section\">\r\n    <div class=\"nsp-section-title\">Order processing<\/div>\r\n    <div class=\"nsp-prose\">\r\n      <p>Most orders begin processing shortly after they are placed. Processing times vary based on product availability, manufacturer fulfillment requirements, and warehouse handling for oversized or fragile items. Orders may require address verification or confirmation before shipment \u2014 if clarification is needed, processing may pause until we receive your response.<\/p>\r\n      <p>If your order includes multiple items with different lead times, products may ship separately.<\/p>\r\n    <\/div>\r\n    <div style=\"margin-top:14px\">\r\n      <div class=\"nsp-info-grid\">\r\n        <div class=\"nsp-info-card\">\r\n          <div class=\"nsp-info-title\">In-stock items<\/div>\r\n          <p>Typically ship same day or within a few business days of your order being placed.<\/p>\r\n        <\/div>\r\n        <div class=\"nsp-info-card\">\r\n          <div class=\"nsp-info-title\">Backorder \/ pre-order<\/div>\r\n          <p>Ships when inventory becomes available. Expected availability dates are noted on individual product pages.<\/p>\r\n        <\/div>\r\n        <div class=\"nsp-info-card\">\r\n          <div class=\"nsp-info-title\">Made-to-order \/ special order<\/div>\r\n          <p>Ships according to manufacturer lead times, which are specified on the product page at time of purchase.<\/p>\r\n        <\/div>\r\n        <div class=\"nsp-info-card\">\r\n          <div class=\"nsp-info-title\">In-store pickup<\/div>\r\n          <p>Available for items marked \"Ready for Pickup.\" You will be notified by email or phone once your order is ready to schedule a pickup time.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- Delivery Times -->\r\n  <div class=\"nsp-section\">\r\n    <div class=\"nsp-section-title\">Estimated delivery times<\/div>\r\n    <div class=\"nsp-prose\">\r\n      <p>Shipping timelines are estimates and are not guaranteed. Delivery windows depend on carrier capacity, weather, and regional conditions. If there is a significant delay, Nestie will notify you and provide an updated timeline when available.<\/p>\r\n    <\/div>\r\n    <div style=\"margin-top:14px\">\r\n      <div class=\"nsp-info-grid\">\r\n        <div class=\"nsp-info-card\">\r\n          <div class=\"nsp-info-title\">Classes 1 &amp; 2 \u2014 Parcel<\/div>\r\n          <p>3\u20137 business days for most of Canada. Major urban centres (GTA, Vancouver, Montreal) are typically at the lower end of that range.<\/p>\r\n        <\/div>\r\n        <div class=\"nsp-info-card\">\r\n          <div class=\"nsp-info-title\">Class 3 \u2014 Large parcel \/ freight<\/div>\r\n          <p>5\u201310 business days. Items shipped via freight carrier may require scheduling a delivery appointment.<\/p>\r\n        <\/div>\r\n        <div class=\"nsp-info-card\">\r\n          <div class=\"nsp-info-title\">Class 4 \u2014 Oversized LTL<\/div>\r\n          <p>7\u201314 business days. The freight carrier will contact you to schedule a curbside delivery window.<\/p>\r\n        <\/div>\r\n        <div class=\"nsp-info-card\">\r\n          <div class=\"nsp-info-title\">Class 5 \u2014 White glove<\/div>\r\n          <p>10\u201321 business days. Our white glove partner will reach out to schedule a convenient in-home delivery and setup appointment.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- Expedited -->\r\n  <div class=\"nsp-section\">\r\n    <div class=\"nsp-section-title\">Expedited shipping<\/div>\r\n    <div class=\"nsp-prose\">\r\n      <p>Expedited shipping options may be available for select items depending on the product's shipping class, destination, and carrier availability. Where eligible, expedited options and pricing will be shown at checkout.<\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- Delivery Inspection -->\r\n  <div class=\"nsp-section\">\r\n    <div class=\"nsp-section-title\">Delivery inspection &amp; damage<\/div>\r\n    <div class=\"nsp-prose\">\r\n      <p>Inspect your order thoroughly before signing the delivery receipt. If packaging shows visible damage, open the box and check for concealed damage before accepting the shipment.<\/p>\r\n    <\/div>\r\n    <div style=\"margin-top:14px\" class=\"nsp-steps\">\r\n      <div class=\"nsp-step\">\r\n        <div class=\"nsp-step-icon nsp-warn\">!<\/div>\r\n        <div>\r\n          <div class=\"nsp-step-title\">Damage noticed at delivery<\/div>\r\n          <div class=\"nsp-step-text\">Write \"Damaged\" on the delivery receipt before signing and contact Nestie immediately. If the driver refuses inspection or will not allow you to note damage, refuse the shipment.<\/div>\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"nsp-step\">\r\n        <div class=\"nsp-step-icon nsp-warn\">!<\/div>\r\n        <div>\r\n          <div class=\"nsp-step-title\">Concealed damage found after delivery<\/div>\r\n          <div class=\"nsp-step-text\">Concealed damage must be reported within 3 business days of delivery. Claims submitted after this window may not be accepted.<\/div>\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"nsp-step\">\r\n        <div class=\"nsp-step-icon nsp-ok\">\u2713<\/div>\r\n        <div>\r\n          <div class=\"nsp-step-title\">Signing without noting damage<\/div>\r\n          <div class=\"nsp-step-text\">By signing the delivery receipt without noting damage, you confirm the shipment was received in good condition.<\/div>\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"nsp-step\">\r\n        <div class=\"nsp-step-icon\">i<\/div>\r\n        <div>\r\n          <div class=\"nsp-step-title\">Leave without signature (LWS)<\/div>\r\n          <div class=\"nsp-step-text\">If you authorize the carrier to leave your order without a signature, Nestie is not responsible for damage, loss, or missing items. A note left for the carrier is treated as confirmation that items were delivered in good condition.<\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- Addresses -->\r\n  <div class=\"nsp-section\">\r\n    <div class=\"nsp-section-title\">Incorrect addresses &amp; undeliverable items<\/div>\r\n    <div class=\"nsp-prose\">\r\n      <p>Please confirm your shipping address before submitting your order. If an item is returned due to an incorrect address or is deemed undeliverable, you are responsible for shipping fees in both directions.<\/p>\r\n      <p>For freight orders requiring carrier contact prior to delivery, you must be available to schedule and receive the shipment. Items returned due to missed delivery attempts will be treated as a return and handled under our Returns Policy.<\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- Where to find -->\r\n  <div class=\"nsp-section\">\r\n    <div class=\"nsp-section-title\">Where to find shipping details<\/div>\r\n    <div class=\"nsp-prose\">\r\n      <p>Shipping information can vary by item. For the most accurate details, refer to the product page shipping section and the shipping method and cost shown in your cart and at checkout. If your order includes multiple products, shipping may be calculated based on combined shipping classes and items may arrive in separate packages.<\/p>\r\n    <\/div>\r\n    <div style=\"margin-top:13px\">\r\n      <div class=\"nsp-notice\">\r\n        <p><strong>Always check at checkout.<\/strong> The shipping method and cost confirmed at checkout are the definitive figures for your order. If a product has any charges or restrictions, these will be clearly displayed on the product page and before payment.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- Contact -->\r\n  <div class=\"nsp-section\">\r\n    <div class=\"nsp-section-title\">Contact &amp; support<\/div>\r\n    <div class=\"nsp-prose\" style=\"margin-bottom:18px\">\r\n      <p>For shipping questions, address updates, remote-area quotes, delivery damage reporting, or white glove inquiries, contact Nestie Support directly. We aim to respond to all shipping inquiries within one business day.<\/p>\r\n    <\/div>\r\n    <div class=\"nsp-contact\">\r\n      <div>\r\n        <div class=\"nsp-contact-label\">Nestie Support<\/div>\r\n        <div class=\"nsp-contact-name\">We're here to help<\/div>\r\n        <div class=\"nsp-contact-item\">Email: <a href=\"mailto:support@nestie.com\">support@nestie.com<\/a><\/div>\r\n        <div class=\"nsp-contact-item\">Phone: <a href=\"tel:+14168199998\">(416) 819-9998<\/a><\/div>\r\n      <\/div>\r\n      <div style=\"font-size:13px; color:var(--ink-3); max-width:230px; line-height:1.7;\">\r\n        Shipping questions, address changes, remote-area quotes, damage claims, and white glove bookings.\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- Footer -->\r\n  <div class=\"nsp-footer\">\r\n    <div class=\"nsp-footer-brand\">Nestie<\/div>\r\n    <div class=\"nsp-footer-meta\">Shipping Policy &amp; Delivery \u00b7 Last updated January 2026<\/div>\r\n  <\/div>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d1dd936 e-con-full e-flex e-con e-child\" data-id=\"d1dd936\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c4aa368 e-con-full e-flex e-con e-child\" data-id=\"c4aa368\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0f33f03 e-con-full e-flex e-con e-child\" data-id=\"0f33f03\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea4d304 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"ea4d304\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;highlighted_vertical_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;highlighted_vertical_offset_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;highlighted_vertical_offset_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Payment Methods<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>Checkout securely with flexible payment options, including major credit cards, PayPal, and financing where available. For qualifying large orders, additional options such as wire transfer, EFT, and pre-authorized debit may be arranged.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5fbe42 elementor-widget elementor-widget-wd_button\" data-id=\"f5fbe42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-left\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-round btn-size-default btn-icon-pos-right\"  href=\"https:\/\/nestie.com\/en-ca\/payment-methods\/\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tView Payment Methods\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fcb9c3c e-con-full e-flex e-con e-child\" data-id=\"fcb9c3c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e47b8bd wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"e47b8bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;highlighted_vertical_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;highlighted_vertical_offset_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;highlighted_vertical_offset_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Returns &amp; Refunds<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>Changed your mind or something not quite right? Learn how to start a return, request an exchange or refund, and review eligibility, timelines and any restocking fees, so you can shop with Nestie confidently.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d82d4c elementor-widget elementor-widget-wd_button\" data-id=\"7d82d4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-left\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-round btn-size-default btn-icon-pos-right\"  href=\"https:\/\/nestie.com\/en-ca\/refund_returns\/\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tView Returns Policy\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping Policy Refund and Returns Payment Methods Term &amp; Conditions Privacy Policy Cookie Policy Safety &amp; Recall Accessibility Disclaimer Show<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-10379","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.8 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Shipping Policy and Delivery Information | Nestie Canada<\/title>\n<meta name=\"description\" content=\"Learn how Nestie shipping works. 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