Accessibility

At Nestie, we believe a truly beautiful home is one that everyone can enjoy. We’re committed to making our website, services, and customer experiences accessible to all people, including those with disabilities.

This Accessibility Statement explains the steps we’re taking, the standards we aim to meet, and how you can get in touch if you need assistance or have feedback.

Our Commitment

Nestie is committed to:

• Providing an inclusive online experience for all visitors

• Identifying and removing barriers that may prevent people from accessing our content or services

• Continuously improving accessibility in line with recognized standards and applicable laws (including, where applicable, the Accessibility for Ontarians with Disabilities Act – AODA)

Web Accessibility Standards

We are working to ensure that nestie.com is developed and maintained in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

This includes efforts such as:

• Clear and consistent navigation

• Text alternatives for meaningful images and icons

• Sufficient colour contrast between text and background

• Forms with associated labels and clear error messages

• Support for keyboard-only navigation wherever possible

• Logical heading structure and page layout

Assistive Technologies & Supported Browsers

Our site is designed to work with commonly used browsers and assistive technologies, including but not limited to:

• Current versions of major browsers (e.g., Chrome, Safari, Edge, Firefox)

• Screen readers

• Screen magnifiers

• Operating system accessibility features (high contrast modes, enlarged text, etc.)

For the best experience, we recommend using the latest version of your browser and assistive technology.

Physical & In-Person Accessibility

Where Nestie offers in-person services (such as showrooms, events, or deliveries), we strive to:

• Provide barrier-conscious access to our spaces where feasible

• Offer assistance from our team for navigating products and information

• Communicate in alternative ways where needed (for example, written materials, email follow-up, or phone support)

If you have specific accessibility needs for an appointment, showroom visit, or delivery, please let us know in advance so we can do our best to accommodate you.

Ongoing Improvements

Accessibility is an ongoing process, not a one-time project. We:

• Regularly review our site and content for potential barriers

• Incorporate accessibility considerations into new designs and features

• Train our teams to be more aware of accessibility needs and inclusive practices

There may be areas of the website or specific content that are not yet fully accessible. When we identify an issue, we prioritize fixes based on impact and feasibility

If You Need Help Using Our Website

If you experience difficulty browsing or completing a task on our site, we’re here to help. We can assist you with things like:

• Finding product information

• Placing an order

• Accessing your account details

• Providing information in an alternative format, where reasonably possible

Feedback & Contact

Your feedback is extremely valuable in helping us improve.

If you have questions about accessibility at Nestie, if you encounter an accessibility issue, or if you’d like support using our website, please contact us:

• Email: [email protected]

• Phone: +1 (416) 819-9998

• Mailing Address: 132 Cartwright Ave, Toronto, ON M6A 1V2

When you contact us, please describe:

• The page or feature you were using (URL if possible)

• The problem you encountered

• Any assistive technology or browser you were using

We will review your feedback and work to address your concern as soon as reasonably possible.

Third-Party Content

Our website may include content or tools provided by third parties (such as embedded videos, maps, or payment platforms). While we cannot control the accessibility of third-party services, we aim to work with partners who support accessibility and to offer alternatives where feasible.

Statement Updates

We may update this Accessibility Statement from time to time to reflect improvements and changes in our practices.

• Last updated: Nov 26, 2025