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Shopping Assistance

Get expert help choosing pieces you’ll love

Contact Methods
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Call Nestie

Speak with Customer Care for orders, product questions, and service help.

+1 (416) 819-9998
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Chat with Us

Get quick answers for shopping, shipping, and support, right on the site.

start a chat
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Email Sales

For product recommendations, quotes, bulk orders, and trade/commercial inquiries.

[email protected]
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Shipping & Tracking

Track your order or update delivery details

Contact Methods
Orange telephone icon enclosed in a circular outline, symbolizing communication and contact options.

Call Nestie

Speak with Customer Care for orders, product questions, and service help.

+1 (416) 819-9998
Orange speech bubble icon with three dots, representing conversation or messaging.

Chat with Us

Get quick answers for shopping, shipping, and support, right on the site.

start a chat
Email icon in orange circular design, symbolizing communication and messaging.

Email Sales

For product recommendations, quotes, bulk orders, and trade/commercial inquiries.

[email protected]
Icon of a storefront with a location pin, representing local businesses and location-based services.

Showroom

Explore select pieces in person. Book a visit.

Contact Methods
Orange telephone icon enclosed in a circular outline, symbolizing communication and contact options.

Call Nestie

Speak with Customer Care for orders, product questions, and service help.

+1 (416) 819-9998
Orange speech bubble icon with three dots, representing conversation or messaging.

Chat with Us

Get quick answers for shopping, shipping, and support, right on the site.

start a chat
Email icon in orange circular design, symbolizing communication and messaging.

Email Sales

For product recommendations, quotes, bulk orders, and trade/commercial inquiries.

[email protected]
Icon depicting two orange boxes with arrows indicating movement or exchange, symbolizing shipping or returns.

Return or Replace Items

Report a problem or start/modify a return

Contact Methods
Orange telephone icon enclosed in a circular outline, symbolizing communication and contact options.

Call Nestie

Speak with Customer Care for orders, product questions, and service help.

+1 (416) 819-9998
Orange speech bubble icon with three dots, representing conversation or messaging.

Chat with Us

Get quick answers for shopping, shipping, and support, right on the site.

start a chat
Email icon in orange circular design, symbolizing communication and messaging.

Email Sales

For product recommendations, quotes, bulk orders, and trade/commercial inquiries.

[email protected]
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Warranty & Service

Warranty claims and service requests

Contact Methods
Orange telephone icon enclosed in a circular outline, symbolizing communication and contact options.

Call Nestie

Speak with Customer Care for orders, product questions, and service help.

+1 (416) 819-9998
Orange speech bubble icon with three dots, representing conversation or messaging.

Chat with Us

Get quick answers for shopping, shipping, and support, right on the site.

start a chat
Email icon in orange circular design, symbolizing communication and messaging.

Email Sales

For product recommendations, quotes, bulk orders, and trade/commercial inquiries.

[email protected]
Icon of a user silhouette with a gear, symbolizing user settings or configuration.

Account Settings

Update your email, password, and preferences

Contact Methods
Orange telephone icon enclosed in a circular outline, symbolizing communication and contact options.

Call Nestie

Speak with Customer Care for orders, product questions, and service help.

+1 (416) 819-9998
Orange speech bubble icon with three dots, representing conversation or messaging.

Chat with Us

Get quick answers for shopping, shipping, and support, right on the site.

start a chat
Email icon in orange circular design, symbolizing communication and messaging.

Email Sales

For product recommendations, quotes, bulk orders, and trade/commercial inquiries.

[email protected]

Need a hand?

Reach Nestie in the way that works best for you. Use Live Chat for quick questions, call us during business hours for real-time support, or email our team for anything that needs a detailed reply. If you are contacting us about an existing order, signing in is the fastest way to track shipping, update delivery details, and manage returns.

For the quickest resolution, please have your order number ready and include a brief description of what you need. If you are reaching out about product recommendations, quotes, bulk orders, or trade and commercial projects, email our Sales team and we will point you to the right specialist.

Contact FAQs

What’s the fastest way to reach Nestie?

Live Chat is usually the quickest for common questions. For order changes or more detailed help, sign in to your account first.

When should I call vs. use chat?

Use Chat for quick questions (product help, shipping updates, general support). Call if you prefer speaking with someone or your request is time-sensitive.

What information should I include when I contact support?

Please include your order number, the email used at checkout, and a short summary of what you need. If it’s a product issue, add photos when possible.

How long does email support take to reply?

We respond as quickly as possible, typically within 1 business day (often sooner).

What’s the difference between Support Email and Sales Email?

Support Email is for orders, returns, shipping, and service issues.
Sales Email is for recommendations, quotes, bulk orders, and trade/commercial inquiries.